Less than an in-house employee. No minimums.

One all-in hourly rate per agent; sales programs add a commission on results. Lower than the total cost of an in-house employee, and you start with a one-month pilot.

In-house employee

What you pay on top of salary

  • Employer contributions, holiday pay and pension
  • Recruitment, selection and months of ramp-up
  • Workstation, hardware and software licences
  • Paid sick leave and holidays
  • A manager and quality control
  • Rehiring when someone leaves
  • Permanent contracts and notice periods

OutsourcePartner

One all-in hourly rate

  • No employer costs or payroll admin
  • Recruitment and training included
  • No workstation or hardware costs
  • Cover for sickness and holidays arranged
  • Dedicated team lead and weekly QA included
  • Attrition is our problem, not yours
  • Scale up or down monthly

Why we can do this

Nearshore

Our team works from lower-cost countries, one hour from your time zone.

No office needed

Our agents work remotely on their own equipment; you pay for no workstation.

Productive hours only

You pay for the hours we work for you, not for sickness, holidays or ramp-up.

How much you save depends on language, hours and country. In the first call we work it out for your situation.

Work it out in a call

What drives the price?

  • Language: scarce languages such as German or Dutch cost more than English.
  • Hours and coverage: office hours, evenings, weekends or 24/7.
  • Channel and complexity: email, chat, phone, technical support or sales.
  • Volume: number of agents and term.

What's included?

Recruitment, training, a dedicated team lead, weekly QA and calibration, and weekly reporting. No separate management or setup fees on top of the hourly rate, unless agreed upfront.

Why no price list?

An hour of Italian B2B sales is not an hour of English email support. After a 30-minute call you receive a tailored quote, usually within one working day.

Frequently asked questions

How much cheaper is it than an in-house employee?

That depends on language, hours and the country your team would otherwise sit in. In the call we put the full cost of an in-house employee next to our hourly rate, for your situation.

Is there a minimum term?

No. We start with a one-month pilot and then scale monthly.

Can we pay for results?

For sales programs, yes: a lower hourly rate plus commission per result.

Are there setup fees?

Recruitment and training are included in the rate. Any exceptions are agreed upfront.

Curious what a team could do for you?

Book a 30-minute call, or request our deck first with programs, capacity and how we work.

Book a callRequest the deckWe reply within one working day.